Shipping Policy

At Bedtime Boutique, we are committed to ensuring your order reaches you quickly and safely. This policy applies to all orders placed within the USA. By shopping with us, you agree to the policies outlined below.

1. SHIPPING COSTS

  • Free Shipping: We offer free shipping on qualifying orders.
  • Calculated Shipping: Shipping costs are calculated dynamically at checkout based on your delivery location. You will see the final shipping total before you complete your payment.

2. TRANSIT, HANDLING & ORDER CUT-OFF TIME

  • Transit Time: Generally, shipments are in transit for 3 – 5 business days (Monday to Saturday).
  • Handling Time: Our order handling time is 1 – 2 business days (Monday to Saturday).
  • Order Cut-Off Time: Orders placed after 05:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will begin processing the following business day.

3. DELIVERY TERMS & CARRIERS

We partner with reliable carriers to ensure your package arrives securely. We primarily use:

  • UPS
  • USPS
  • FedEx

4. TRACKING YOUR ORDER

Once your order has been dispatched, we will send a confirmation email containing your tracking information. You can use this to monitor your shipment’s progress. If you encounter any issues, please contact us at support@bedtimeboutique.shop.

5. ADDRESS CHANGES & CANCELLATIONS

  • Address Changes: We cannot change the delivery address once a package is in transit. If you need to update your address, please contact us within 24 hours of placing your order.
  • Cancellations: We accept cancellations at any time before the order has been dispatched. If the order has already left our facility, please refer to our Return and Refund Policy.

6. DAMAGED PARCELS

If you receive a parcel that was damaged in transit, please reject the package from the courier if possible. If the package was delivered while you were not present, please contact our customer service immediately for next steps.

7. INTERNATIONAL ORDERS

This policy applies primarily to orders within the USA. International customers are responsible for all customs duties, taxes, and import fees as required by their local regulations.

8. CONTACT INFORMATION

For any questions or concerns regarding your shipment, please reach out to our team:

Business Hours: Monday – Friday, 08:00 AM – 05:00 PM (Closed Saturday – Sunday)

Address: 416 N Madison St, Bloomington, IL 61701, United States

Phone: +1 309-585-2009

Email: tishabedtimeboutique@gmail.com